This Privacy Policy describes how SRI IT Solutions — which also operates under the brand name "Tech Brains" for ERP, AI and IT consultancy services — a business registered in India under GSTIN 09ADDPU2786K1ZU, with its registered office at M-42, Block C, Ravindrapuri, Varanasi, Uttar Pradesh, India ("we", "us", "our", "the Company"), collects, uses, and protects information when you visit our website, use our digital business cards, or engage our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
We may collect the following categories of information:
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Several forms on our website and on digital business cards we create (including appointment forms and enquiry forms) are designed to send the information you submit directly to a WhatsApp number via WhatsApp's standard "click to chat" link (wa.me). When you use these forms:
Our website may use minimal cookies or local browser storage strictly for functional purposes — such as remembering your visit for visitor counter features, or maintaining your session while filling out a form. We do not use third-party advertising cookies or cross-site tracking technologies.
We take reasonable technical and organisational measures to protect the information we hold from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain contact and communication information only for as long as necessary to fulfil the purposes outlined in this policy, respond to your enquiries, maintain business records as required under Indian tax and company law (typically a minimum of 6–8 years for financial records under GST regulations), or resolve disputes.
You have the right to:
To exercise any of these rights, please contact us using the details in Section 9.
Our website and services are intended for business and professional use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.
